For Urgent Care Centers
Every Call Answered.
Every Slot Filled.
When your waiting room is full, the phone still rings. Every unanswered call is a patient who drives past your center to the next one. OMII builds the AI systems that answer, remind, and re-engage — so your exam rooms run at capacity without burning out your front desk team.
Talk to our AI live — then decide if it's right for your center.
60–70%
fewer no-shows, on average
2 weeks
from audit to live system
24/7
every call answered
Patients Are There.
The Systems Aren't.
52%
of urgent care calls go unanswered during peak walk-in hours
When the waiting room is packed with walk-ins, your front desk is managing check-ins, insurance verification, and triage questions all at once. Incoming calls pile up — and patients drive to a competitor.
18%
no-show rate on scheduled urgent care appointments
Online booking has grown — so has the no-show problem. Without automated reminders, nearly 1 in 5 scheduled patients doesn't show up, leaving exam rooms empty during predictable volume windows.
72%
of urgent care patients never return without a follow-up system
Most urgent care visits are transactional. Without a structured follow-up sequence — test results, return visit prompts, and annual wellness reminders — patients forget who you are and go elsewhere next time.
The AI Urgent Care System
Built specifically for how urgent care centers operate — high volume, fast-paced, and always-on.
AI Front Desk Receptionist
Every call answered 24/7 — even during surge hours, shift changes, and overnight. Handles insurance questions, appointment booking, wait time estimates, and directs urgent cases to call 911. No hold music, no voicemail.
Automated Appointment Reminders
Cut no-shows by up to 65% with multi-touch SMS and email reminders at 24h and 2h before scheduled visits. Patients confirm or reschedule automatically — your front desk focuses on the patients who are actually there.
Test Result & Return Visit Follow-Up
Lab results back? Prescription needs a recheck? Automated follow-up sequences notify patients at the right time and make it easy to book a return visit or transition to a primary care relationship with your center.
Patient Reactivation & Wellness Campaigns
Patients who came in for flu, sprains, or infections are prime candidates for annual physicals, school sports clearances, and occupational health visits. Automated seasonal campaigns keep your center top-of-mind all year.
Live in 2 Weeks
No long contracts. No IT team needed. Integrates with your existing EMR and scheduling software.
Free 30-min audit
We map where patients are falling out — missed calls, no-shows, lapsed patients, and missed return visit opportunities. You'll see the revenue gap in dollar terms.
We build the system
Custom AI agents tuned to your center, your services, and your patient communication style. Connects to your scheduling software. Takes about 2 weeks.
You go live
We handle setup and stay on for 30 days of tuning. Your front desk team gets time back. Your exam rooms get fuller.
Simple Pricing
Two recovered no-show slots per week cover the monthly cost — everything else is margin.
AI Urgent Care System
$5,000 setup
+ $1,500/mo
Cancel anytime. Most centers see ROI within the first month from recovered no-show slots and after-hours bookings alone.
- ✓ AI Voice Receptionist (24/7)
- ✓ Automated appointment reminders (SMS + email)
- ✓ Test result and return visit follow-up sequences
- ✓ Patient reactivation and wellness campaigns
- ✓ Occupational health and school clearance outreach
- ✓ Google review request after visits
- ✓ EMR/scheduling integration
- ✓ 30-day support & tuning
Client Result
"We went from missing 30% of calls during peak hours to answering everything. Walk-in volume increased 22% in 60 days."
— NYC Urgent Care Center, implemented via OMII AI
See all case studiesFrom Our Blog
Further Reading
How Urgent Care Centers Lose Patients to Missed Calls — And What AI Does About It
Over half of urgent care calls go unanswered during peak hours. Each one is a patient who drives to a competitor. Here's the data — and the fix.
Read articleThe No-Show Problem: How AI Reminders Protect Urgent Care Revenue
Scheduled urgent care appointments no-show at 18%. Automated reminder sequences cut that rate dramatically — without adding staff time.
Read articleFrom One Visit to a Loyal Patient: Urgent Care Follow-Up Automation
Most urgent care patients never return. Here's how automated follow-up turns a single visit into a long-term patient relationship.
Read articleSee the numbers for your practice
Free tools. No signup required.
See It Work Before You Buy It
Call (347) 757-4410 right now. Our AI will answer, qualify you, and book a time on our calendar — exactly the system we'd build for your urgent care center.